NOTICE LETTER FROM DR. WARREN C. STOUT AND STAFF:

Dear Patients,

The COVID pandemic, unfortunately, will be with us for the near future. As you may know, we closed our office for about six weeks (except for emergencies) in the Spring, and reopened in early Summer. This furloughed time off gave many of us the opportunity to reflect upon things.

Personally, as a practicing medical professional, it highlighted how much I enjoyed caring for all of you, helping you through procedures and seeing your happy faces when we are done. I am very grateful for all of you and your trust in us with yourselves, and your families and friends. I am also grateful for the training and talents I am fortunate enough to have and am dedicated to passing on my knowledge as an Adjunct Professor at USC Keck School of Medicine and by speaking at meetings globally.

We are all coming to the conclusion that this is now a “new normal” and the very best thing that all of us can do is to adapt and live our lives as fully and safely as we can. I think we all have a better sense of the stalwart British population during World War Two when they decided to “Keep Calm and Carry On”. As such, we have been open and busy with patients since our reopening. We have our usual schedule of surgery in our private, on-site ambulatory surgery center on Tuesdays and Thursdays, and our usual schedule of office patients on Mondays, Wednesdays, and Fridays.

People have discovered that they now have the time to have their procedures since many are working from home anyway. They are “making lemonade out of lemons” so to speak and found a way to come out of this lock down better that they went in.

We want you to know that our practice upholds the highest standards of safety for our staff and patients. We strictly follow all regulatory protocols for COVID control as prescribed by our state, the CDC, and common sense. We are seeing only one patient at a time in the office and sanitizing in between with disinfectants and UVC light. The office air is filtered with high-grade HEPA filters and treated with UVC light as well.

All of our staff have been tested for COVID-19 and their temperature is taken every morning before they start work.

• All patients with appointments will be contacted ahead of time and informed of our new protocols. Please come by yourself to your appointment. Any companions are welcome to stay in our pleasant courtyard downstairs near the fountains.
• Please arrive at your exact appointment time and wear a mask.
• When you arrive call us and Chantal will let you in, check your temperature, and give you some hand sanitizer.
• You will be taken directly to your exam room. Yes, no waiting!

Again, it is key to maintain a sense of gratitude and optimism. This is true in general but is of added importance during trying times.

Warm Regards,

Dr. Warren C. Stout and Staff